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Clinical trial patient services that clear the path
Discover site and participant support for clinical trials designed to take the stress out of study logistics.
Flexible, convenient patient payments • Participant and caregiver travel support • 24/7 Patient Liaison assistance
Scout Clinical services
Patient payments
Reimbursements, stipends, and no hidden fees. From the ScoutPass® debit card to direct deposits, we’ve got options for every need.
Patient travel
We manage patient travel from door to destination. Flights, lodging, ground transportation—even visa assistance.
Patient support
Participants deserve guidance they can trust. From reminders to troubleshooting, our team ensures everyone stays informed and engaged.
Focus on Patient Retention
Building trust. Reducing burdens. Boosting engagement.
Our retention strategies are designed to keep patients fully committed.
All-in-one portal
The Scout Portal keeps things simple for both participants and sites. Submit, manage, and track travel or reimbursement requests from any device—securely and in real time.
With built-in language and currency support, it’s easy for participants to navigate anywhere in the world. Sites save hours of admin time with clear visibility into every request and payment along the way.
Why Scout Clinical?
Technology that works for people
Our platform makes patient payments, travel, and support simple — fast, secure, and connected from start to finish.
Global reach, local expertise
Operating in 100+ countries, Scout delivers consistent, compliant support wherever patients participate.
People-first approach
Behind every service is a real team who listens, solves problems, and keeps patients and sites supported every step of the way.
Compliance built into every service
All of our clinical trial patient services—payments, travel, and participant support—are designed with compliance at the core. Every reimbursement, booking, and interaction is handled securely and in line with global and local regulations.
From HIPAA and GDPR to MR-001 and beyond, Scout services keep trials audit-ready and protect sensitive patient data at every step. That means fewer delays, smoother audits, and the confidence that studies stay on track without costly compliance issues.
Want the full picture? Explore Scout compliance.
Getting started is simple
Reach out
Tell us about your study and the type of support you’re looking for.
Tailored setup
We’ll build a plan that fits your protocol, sites, and participants.
Support on-demand
Our team’s available 24/7 to help you keep things running smoothly.