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Meeting Protocol Worldwide family of brands is now Scout!


MPW_Icon

Meeting Protocol Worldwide family of brands is now Scout!


SCOUT CLINICAL

Improve patient engagement & retention

Increase access to research treatment

Reduce burden on patients & caregivers

Clinical Trial Patient Services

Clear the path for global clinical trial participation with 24/7 live assistance and personalized patient support.

The Meeting Protocol Worldwide
family of brands is now Scout!

Learn more about our 29-year legacy — and our path forward.
 
 
TRAVEL
PAYMENTS
LIAISONS
SCOUT PORTAL
Jump to: Travel | Payments | Liaisons | Portal
TravelService
Travel

Simplify Clinical Trial Patient Travel

Provide all the logistical services in travel and special assistance your patients need to participate in your study.

Ground, Air & Rail Travel

Arrange and cover costs for services including mobility assistance and medical transport. 

Hotels & Long-Term Housing

From overnight lodging to apartment leases, we’ll secure suitable accommodations. 

Visa Assistance & Insurance Coordination  

Scout helps handle documentation, preparation, and coverage. 

Special Assistance  

Our Patient Liaisons and Patient Navigators provide in-depth, customized patient and site support. 


Payments

Streamline Clinical Trial Patient Reimbursement

Ease the financial burden for your patients with quick and convenient reimbursement and payment options in multiple currencies.

Reimbursements 

Reimburse patients for approved out-of-pocket expenses such as mileage, meals, or transportation. 

Stipend & Per Diem Payments 

Pay a fixed amount directly to patients for travel and meals or wage/time loss compensation. 

Data-Triggered Payments 

Issue automatic payments as study milestones and patient reported outcomes are completed.  

Payment Methods 

Each patient can select their preferred form of payment with no cost impact to the sponsor. 

  • Electronic funds transfer  
  • Single-load or reloadable ScoutPass debit card 
  • Check (available in multiple currencies) 
  • Venmo  
  • PayPal 
PaymentService

SpecialService
Liaisons

Go the Extra Mile for Patients

Scout takes an innovative approach to patient support, customizing our services to meet the needs of each patient on a visit-by-visit basis.

Our in-house teams of Patient Liaisons and Patient Navigators serve as the dedicated point of contact for patients and caregivers throughout the life of each study. 

  • 24/7 live, multilingual patient & site support 
  • Comprehensive itinerary management of the patient journey 
  • Adherence to study parameters and sponsor guidelines 

Scout Portal

Designed with Patients & Sites in Mind

Our proprietary, web-based platform offers easy-to-navigate features to manage patient profiles, their expense reimbursements, and travel requests.

  • Received 2023 MedTech Breakthrough Award for Best Patient Portal
  • HIPAA, GDPR, MR-001 & country-specific data privacy compliant 
  • Accessible via computer or mobile device 
  • Translated into over 200 languages
     

    Log in to the Scout Portal

Portal

Simplify Clinical Trial Patient Travel

Provide all the logistical services in travel and special assistance your patients need to participate in your study. 

Ground, Air & Rail Travel

Arrange and cover costs for services including mobility assistance and medical transport. 

Hotels & Long-Term Housing

From overnight lodging to apartment leases, we’ll secure suitable accommodations. 

Visa Assistance & Insurance Coordination  

Scout helps handle documentation, preparation, and coverage. 

Special Assistance  

Our Patient Liaisons and Patient Navigators provide in-depth, customized patient and site support. 

Scout Out Your Study

Enhance clinical trial patient retention with comprehensive support that helps patients stick with it.

Need to log in to the Scout Portal? Visit our Login page.