Quality Policy

Scout is committed to conducting clinical meetings, patient travel and payment services, trial collaboration and training with the highest ethical, quality, and regulatory standards.

Our commitment is achieved through:

• Quality by Design, requiring that quality is built into our processes at inception. Scout takes a proactive approach to risk assessments and implementing mitigation strategies as a priority.
• Prioritizing the rights and well-being of our end users through Privacy by Design and a culture of Quality.
• Regularly, planned internal audits, assessing compliance with SOPs.
• Focusing on root cause identification and effective, sustainable improvement when deviations occur.
• Continually improving the effectiveness of the quality management system through periodic review of our objectives, and compliance with all applicable regulatory and statutory requirements.

This policy applies to all employees, vendors, and partners involved in the strategy, design, execution, and reporting of and on our services. Leadership is responsible for establishing, communicating, and regularly reviewing this policy to ensure its continued suitability and effectiveness.