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Our Purpose & Culture

We're on a mission to enhance the health of people.


Scout’s Culture in Action

Our Corporate Mottos

These principles embody our dedication to simplicity, value, and unity. They ensure our culture is actively practiced, steering us towards our goal of improving health.



"No request is too big or too small."

Scout Meetings



"We make it easier for patients to stick with it."

Scout Clinical



“Keep your people on the same page."

Scout Academy

How We Operate

Our Behaviors

Our behaviors reflect our values, driving us to support the life sciences with integrity, excellence, accountability, and passion.

My actions mirror my words.

I am honest and ethical in all professional dealings. I seek to build relationships founded on respect, reliability, trust, and hard work. I value receiving and providing constructive feedback. I am appreciated and trusted by my clients, colleagues, and company.

I make others look good.

I take great pride in providing relentless customer service and exceeding expectations. I anticipate and seek to meet the expressed and unexpressed needs of my clients and colleagues. I continuously seek improvement.


I take ownership.

I am empowered and supported to take the best course of action. I believe there is a solution to every challenge. I have numerous resources available at my disposal. I take personal responsibility in all situations.


I love what I do.

I enjoy and derive satisfaction from my work. I reflect a positive attitude and am supportive of my colleagues. I am approachable, pleasant, and foster camaraderie. I meet every challenge with enthusiasm and deliver it with a positive attitude.

How We Execute

Our Guiding Principles

Making It Easy:

We streamline processes to make health solutions more accessible, ensuring efficiency in our services and teamwork.

Creating Mutual Value:

Aligned with our vision of collective well-being, our actions are aimed at providing value to patients, sites, sponsors, CROs, and the community.

Relentless Customer Focus:

We’re dedicated to adapting and responding with tailored solutions for our customers, always striving for their best outcomes.


Partner with Scout

We deliver custom solutions with exceptional care and precision. Learn what Scout can do for your next study.