Scout Clinical’s mission is to be regarded as the best clinical trial patient travel and reimbursement company in the world.
MY ACTIONS MIRROR MY WORDS
I am honest and ethical in all professional dealings. I seek to build relationships founded on respect, reliability, trust, and hard work. I value receiving and providing constructive feedback. I am appreciated and trusted by my clients, patients, colleagues, and company.
I MAKE OTHERS LOOK GOOD
I take great pride in providing relentless customer service and exceeding expectations. I anticipate and seek to meet the expressed and unexpressed needs of my clients, patients, and colleagues. I continuously seek improvement.
I TAKE OWNERSHIP
I am empowered and supported to take the best course of action. I believe there is a solution to every challenge. I have numerous resources available at my disposal. I take personal responsibility in all situations.
I LOVE WHAT I DO
I enjoy and derive satisfaction from my work. I reflect a positive attitude and am supportive of my colleagues. I am approachable, pleasant, and foster camaraderie. I meet every challenge with enthusiasm and deliver it with a positive attitude.