Scout Clinical Patient Journey: Case Study #7

Jul 27, 2022

Provide On-Demand Services

Due to the specific nature of a clinical trial for patients with re-occurring migraines, Scout Clinical is presented with an opportunity to provide on-demand transfer service to patients at the onset of an episode. We implement the following to provide immediate services to patients as soon as requested:

  • Prepare the travel request on behalf of the site and patient
  • Organize immediate transfers for patients to their treatment facility
  • Provide 24-hour availability to the sites and patients
  • Prevent out-of-pocket costs to the patients and ease burden for sites

The Keys to Success:

  • Quick action
  • Trusted local resources
  • Committed Patient Liaison team providing on-demand support