Scout Clinical Patient Journey: Case Study #7
Jul 27, 2022
Provide On-Demand Services
Due to the specific nature of a clinical trial for patients with re-occurring migraines, Scout Clinical is presented with an opportunity to provide on-demand transfer service to patients at the onset of an episode. We implement the following to provide immediate services to patients as soon as requested:
- Prepare the travel request on behalf of the site and patient
- Organize immediate transfers for patients to their treatment facility
- Provide 24-hour availability to the sites and patients
- Prevent out-of-pocket costs to the patients and ease burden for sites
The Keys to Success:
- Quick action
- Trusted local resources
- Committed Patient Liaison team providing on-demand support
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